Customer care

We deeply know the distrust of buying a machine from China.
We struggle every day to make this distrust become a lasting work relationship.

All of our machines are built with internationally high-class components.

This allows us to find the components directly in your area if we do not have it in our warehouse.

We guarantee an excellent up-time of your machines with excellent customer service.

We have a warehouse with spare parts to serve the North American area, and we also serve local technicians where possible.

We are reachable 24/7 and ship overnight components in most cases.

Our relationship with you does not stop at the sale, we really do give you an unprecedented after sales service.

Come visit us, you will touch and feel the quality of our service and products!


Are you in need of techincal support? Contact us with skype:


Discover the new Digicut 625

digicut625